Newcastle is home to some of the biggest names in business and professional services, and has a strong reputation in the banking, corporate finance, insurance, contact centre and shared services. All of the ‘Big Four’ professional service companies have operations in Newcastle, employing almost 1,300 people.
The sector is growing, employing over 130,000 people in 17,500 companies, and thought to generate around 25% of the region’s wealth. With over 30,000 students in the region studying financial, professional and business related courses, there is a strong talent pool with specialist skills to meet the sector needs.
Our multi-cultural resident base and volume of overseas students allows multi-lingual contact centres to operate globally from the region. With competitive operating costs and low staff turnover, it is not surprising that Newcastle was ranked 1st in the latest Cushman & Wakefield UK attractiveness survey for setting up a contact centre.
Sky has locations around the UK, with their Newcastle office being home to one of their customer centres, providing sales, retention and customer service support for broadband and talk,...